Dapo Adegbenro - Agile Team: Water

I try to make every interaction with customers fun and engaging. Developing relationships enables customers to get to know me and trust me to help when it matters.

Anwar Nawaz - Application Consultant

Customers these days want to get more from their assets such as data for predictive and preventive maintenance. I can advise customers on the right choice for them.

Andy Baker - Field Service Support

I work with customers to optimise their calibration schedules. By auditing their installed base and service routine, we can save money and improve plant performance.

Lisa Rothwell - New Business Development

It’s a great feeling to know that with a little help and support from us, our customers can make smarter decisions when it comes to getting the most out of their process.

Tim Sagar - Offshore

I’m responsible for commissioning safety-critical devices, which requires specialist knowledge and training. I help customers protect their assets by ensuring instruments function under difficult conditions.

Ann Nolan - Service Contracts

Our tailor-made service contracts help customers to plan ahead to minimise disruption to their plant while meeting compliance requirements.

Chris Snelling - Energy Monitoring

Using our energy monitoring software, we help companies to track and manage their consumption of utilities to prevent fines for breaching usage limits.

Wes Allen - Energy Solutions

I’ve helped many customers achieve accreditation for their energy solutions. Our automated data collection system takes the pain out of reporting obligations.

Cleveland Plummer - Calibration Support

When calibrating a device that's faulty or out of specification, I’ll discuss options for repair or replacement and recommend the most economical solution.

Phil Waterworth - Project Engineer (Digital)

The main thing I do for customers is offer them visibility: of the product in their tanks, energy monitoring, diagnostics … you can’t make smarter decisions without data!

Louise Snaith - Life Sciences Industry Manager

I love finding the best option for the customer. Regardless of scope, budget or installation restrictions, I can always find a solution.

Oana Gheorghita - Project Development Engineer

My philosophy is to never make a customer wait for an answer, so I always respond to queries straight away. I try to anticipate their needs and add value to every project.

Cara Moore - Smart Support

For quick support with decision-making, customers can call, chat to us online or search our knowledge portal, which contains thousands of articles to help resolve issues on site.

Chris Warren - Ecommerce

Feedback from customers shows that ordering online saves time. Being able to view prices, lead times, technical specifications and order history simplifies the process.

Steve Ward - Customer Training

Our experienced trainers don’t just discuss the theory of process measurement and control but help customers to resolve the real issues they’re facing on site.

Lewis Rodgers - Service Technician

I prefer to spend extra time with a customer to explain something rather than just fixing it; that way, if it does happen again, they can resolve it themselves.

Jersey Water

Jersey Water cuts OPEX and lab time thanks to improved ammonia measurement.

Ondeo Industrial Solutions

Purchasing online improves efficiency for a leading provider of sustainable water & utility solutions.

South Staffs Water

Automated sludge blanket measurement improves reliability and efficiency for South Staffs Water.

United Utilities

Leading water supplier halves the energy needed for a UV application by installing analytical sensors from Endress+Hauser.